Posted on 14 January, 2022 by Job Mutegi

New Year, New IT Goals

Step into 2022

Figure 1: Leading IT Solution Provider in Kenya, Nairobi Uganda, Kampala Tanzania, Arusha Zambia, Lusaka Rwanda, Kigali

Nothing in tech is sure in the soonest long periods of 2020, hardly any industry specialists would have anticipated that the concentration for tech experts before very long would be on the quick arrangement of instruments to help boundless remote work.

In any case, notwithstanding unanticipated turns of events, pioneers in the tech business can generally detect forthcoming patterns.

From the continued technical support needed for remote and hybrid work, below are the 10 tech trends believed to dominate the commercial and consumer market in the year 2022.

1. Increased Use Of AI Technology By Hackers

Figure 2: Computech Limited: Your IT & Cyber Security Solution provider in Kenya, Uganda, Tanzania, Rwanda and Zambia.

Threat actors have gotten on to utilizing artificial intelligence to attack companies—it’s no longer being used only by the defenders. Due to AI’s capacity to create exceptional photorealistic faces, mass-customized phishing efforts and the sky is the limit from there, we’re hoping to see assailants utilizing it to an ever-increasing extent. We’ve got you covered with top-notch cyber security solutions to protect your business, simply give us a call to book a free Cyber-sec consultancy session on +254730 141 000.

2. Optimization For Hybrid Working

Figure 3: Computech Limited has Work From Home solutions for you in Kenya, Uganda, Tanzania, Rwanda and Kigali

2022 will see businesses continue to modernize the workplace and rethink workflows to optimize for hybrid working arrangements. As we plan to return to the office, it is clear remote work will continue in greater numbers than ever before. This will result in a split audience, with some employees in the office while others carry on from home. To level the playing field, new technology solutions and space redesigns will be adopted for hybrid collaboration. - Shaheen Yazdani, Intercept. Feel free to reach out for flexible Hybrid Work Solutions ranging from collaboration to security by simply calling us on +254730 141 000.

3. Increased Workplace Automation

Figure 4: Your Robotic Process Automation provider in Kenya, Tanzania, Uganda, Rwanda and Zambia.

The Internet of Things, AI and automation will help businesses fill gaps created by the labor shortage while optimizing staff. In retail and hospitality, this will take the form of self-serve kiosks, autonomous order fulfillment and AI-enabled drive-thrust, all freeing people up for higher-skilled roles. Adoption will continue to accelerate as the positive business impact of improved efficiency and staff morale is recognized. - Joe Jensen, Intel Corporation. We are here for you! Automate your work environment and processes with our advanced RPA solutions.

4. Integration Of Siloed Data

Figure 5: Your number one solution provider for Data Centers, Infrastructure Support, Disaster

Recovery and Network Infrastructure in Kenya, Tanzania, Uganda, Rwanda and Zambia. Seamless access across a global company’s multiple data silos will only get more difficult in 2022, as data volumes and sources continue to explode. Businesses will look for modern platforms and approaches, such as data fabrics, that bring the composable stack and distributed data together. Finding ways to integrate siloed data for actionable insights will be top of mind for businesses in 2022. - Scott Gnau, Intersystems. Call us for your Data Center, Infrastructure support, WAN & LAN support, Non-IT DC Infra, and maintenance services.

5. Digital Twin Technology

Figure 6: Your number one IT Solution provider for virtualization, AD and Azure solutions in Kenya, Uganda, Tanzania, Rwanda and Zambia

Digital twins are changing every industry. They enable real-time, virtual representations of physical objects, processes and even operations. They serve as a catalyst for any simulation, helping you eliminate the time and cost of developing complex products, predict and adapt to real-time changes, automate routine tasks, and more. A digital thread closes the loop, creating universal access to data. - Çağlayan Arkan, Microsoft Corporation.

6. Enhanced Search Optimization

Figure 7: Computech Limited: Number one provider & seller for Endpoint devices, Laptops, Desktops, Tablets, Printers, Projectors and PC accessories in Kenya, Uganda, Tanzania, Rwanda and Zambia.

Many companies are employing search optimization techniques that are similar to what was used in 2010, despite knowing that search is imperative to their customer experience. From streaming to shopping, the biggest tech trend to anticipate in 2022 is the explosion of search and discovery strategies that both inspire and fill a need for the customer. - Bernadette Nixon, Algolia. Feel free to search for our services on your Google, Bing, Safari, or yahoo search engine. We are search optimized for your IT Needs, simple check us out on: www.computechlimited.com and drop us a message on your IT inquiries.

7. Health Tech Focused On Human Connection

Figure 8: Computech & Lions Healthcare: GE, Elekta, Medtronic, Phoenix, Progetti and Siare healthcare equipment supplier in Kenya, Uganda and Tanzania.

One trend we see in healthcare is the use of technology to create closer human connections. High-tech can also be high-touch. Examples include personalized patient outreach based on where someone is in their healthcare journey or ongoing monitoring via remote devices. Virtual health sessions will bring providers closer to their patients in a more intimate setting for care delivery—the patient’s home. - Puneet Maheshwari, DocASAP Inc.

At Computech Limited & Lions Healthcare, we continue to explore opportunities to further serve the region by providing local, regional, and international expertise with a dedicated team ready to supply, install and maintain equipment. Our Certified Engineers are available 24/7 to provide after-sales service.

8. Omnichannel Customer Support.

Figure 9: Computech Limited: Your number one Omni-Channel support and solution provider in Kenya, Uganda, Tanzania, Rwanda and Zambia. I believe we will see more businesses opt for omnichannel customer support. It’s no longer enough to have a chat option on your website. Many shoppers now turn to social media brand pages when they have questions or concerns. I fully expect to see sales from social media rise in the next year due to this trend. - Thomas Griffin, OptinMonster. We’ve got you covered with our frictionless, simple, easy and user-friendly omni-channel support solution for employees and customers.

9. Zero in On The Benefits Of Digital Transformation

Figure 10: Your number one IT Infrastructure support solution provider in Kenya, Uganda, Tanzania, Rwanda and Zambia.

Digital transformation is here to stay. For example, documents you work with today likely originated as digital files and will only ever exist in digital form. Digitally native assets contain important metadata; they form relationships with other digital assets, and they are also more actionable. In other words, digitization adds powerful layers of insight and newly verifiable authenticity. - Olga V. Mack, Parley Pro. Feel free to reach out to our digital experts for Infrastructure support, data migration and consultation on digital transformation solutions. Digital transformation is here to stay. For example, documents you work with today likely originated as digital files and will only ever exist in digital form. Digitally native assets contain important metadata; they form relationships with other digital assets, and they are also more actionable. In other words, digitization adds powerful layers of insight and newly verifiable authenticity. - Olga V. Mack, Parley Pro

10. Marketing Through Connected TV

Connected TV will play an enormous role in 2022 for both businesses and consumers, and not just because of its growing popularity. Between data-driven targeting and advanced measurements, CTV has matured into a powerful medium to reach and engage with relevant consumers. Research by the Interactive Advertising Bureau found that 60% of marketers said they were shifting ad dollars from broadcast TV to CTV in 2021; I’m only surprised the number isn’t higher. - Chris Paquette, DeepIntent.

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